Bilingual Case Manager – Legal Support

Job not on LinkedIn

🔥 13 hours ago

🌐 Brazil, El Salvador, +5 more countries – Remote

infoinfo

⏰ Full Time

🟢 Junior

🧑‍💼 Attorney / Lawyer

🚫👨‍🎓 No degree required

👻 Ghost score 22%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Conduct regular client check-ins regarding medical treatment progress • Answer general case status questions and keep clients engaged to prevent gaps in care • Request, track, and retrieve medical records and billing statements from providers via portals such as ChartSwap and direct phone calls • Log documentation accurately in the CRM • Correspond with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage • Maintain case notes, deadlines, and treatment timelines • Flag files ready for demand to the attorney • Assist with inbound inquiries, web leads, and texts • Gather case facts and run initial screening scripts • Manage e-signatures for retainer agreements

🎯 Requirements

• 1+ years of direct experience in a U.S. law firm as a Case Manager Assistant, Paralegal, or Intake Specialist; Plaintiff-side Personal Injury or litigation preferred • Solid grasp of the PI case lifecycle: intake, treatment, records/bills collection, demand, negotiation, and settlement • Direct experience requesting/tracking medical records and communicating with insurance adjusters regarding claims, MedPay/PIP, and liability • Exceptional bilingual fluency in English and Spanish with a warm, empathetic, and steady phone presence • Clear, structured, and complete written English skills; summaries and case notes must be clean enough for the attorney to act on without follow-up clarification • Hands-on experience with legal case management platforms (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar) and e-signature tools • Quiet remote setup with a noise-canceling headset, high-speed internet, and power/internet backup systems • Availability for 9am–5pm PST schedule

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