Concierge Patient Care – Referral Coordinator

🔥 3 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Patient Care Coordinator

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Monitor, organize, and manage the central practice email inbox daily, ensuring zero messages go unanswered • Respond to patient inquiries with prompt, professional, and personalized care tailored to a premium concierge patient experience • Execute timely follow-ups on patient requests, lab updates, and provider instructions • Schedule patient consultations, routine check-ups, and follow-up visits • Coordinate complex care plans with external physicians, health systems, and specialist offices to ensure seamless care continuity • Communicate directly with outside clinical teams to align appointments, transfer medical records, and confirm consultation feedback • Process, submit, and track outgoing specialist referrals and diagnostic testing orders • Maintain an active referral tracking log, reaching out to specialist offices to confirm appointment bookings and retrieve consultation notes • Keep patients informed at every step of their referral process • Maintain up-to-date, accurate patient charts and clinical records within Elation Health • Assist new and existing patients with digital profile setup and health record integration through Guava • Organize digital practice files, maintain shared folders, and assist with daily administrative workflows to keep clinic operations running smoothly

🎯 Requirements

• Hands-on experience with Elation Health EMR and familiarity with patient portal/profile tools like Guava (or similar digital onboarding platforms) is highly preferred • Demonstrated experience supporting a concierge, direct primary care (DPC), or high-touch specialty practice where personalized service is paramount • Proven background managing specialist referrals, medical record transfers, and multi-provider care coordination • Exceptional verbal and written communication skills with flawless professional email etiquette • Meticulous attention to detail and high self-discipline to manage continuous email streams and referral logs independently