Dental Front Desk – Receptionist, Insurance Verification

🔥 51 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• 31 open roles for a team of 13.
• No salary listed.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer incoming patient phone calls with a warm, clear, and professional telephone demeanor • Conduct outbound calls to schedule new patients, book hygiene recalls, confirm upcoming procedures, and fill open chair time • Send appointment reminders and routine post-visit follow-ups via phone, email, or SMS • Verify patient dental insurance eligibility, active coverage, annual maximums, deductibles, waiting periods, and frequency limitations before scheduled visits • Update insurance breakdowns in dental practice management software to provide transparent out-of-pocket estimates • Answer general patient billing inquiries about statement balances, deductibles, annual maximums, and insurance coverage breakdowns • Review patient ledgers and explain basic treatment charges • Collect copays and balances over the phone • Escalate complex claim disputes to the billing team when needed

🎯 Requirements

• 1–2+ years of hands-on experience in a U.S. dental front desk, dental call center, or virtual dental assistant role • Proven background with dental appointment scheduling, Dental Verification of Benefits (VOB), and explaining basic dental billing statements • Hands-on experience with dental practice management software, such as Dentrix, Eaglesoft, Open Dental, or Curve Dental, and payer portals • Exceptional, clear spoken and written English • Strong customer service and active listening skills • Quiet home office environment • Noise-canceling headset • Reliable high-speed internet • Familiarity with cloud VOIP phone systems

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