Front Desk Specialist – Behavioral Health

Job not on LinkedIn

🔥 14 hours ago

🇵🇭 Philippines – Remote

💵 $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Front Desk

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle inbound calls and execute proactive outbound outreach for patient scheduling, appointment reminders, and follow-ups • Conduct initial patient intake screenings, capturing demographic information and preliminary history with sensitivity and confidentiality • Process prior authorization requests for medications and psychological services • Perform real-time insurance eligibility verifications to confirm active coverage, co-pays, deductibles, and behavioral health benefits • Maintain clear, organized patient charts and update administrative documentation in the Electronic Medical Record (EMR) system • Deliver an empathetic, reassuring customer service experience when communicating with patients experiencing mental health challenges

🎯 Requirements

• Prior administrative, intake, or care coordination experience in Behavioral Health, Mental Health, Psychiatry, or Therapy practices required • Hands-on experience submitting and tracking prior authorizations through clinical and insurance portals (e.g., CoverMyMeds, payer sites) • Proven track record verifying commercial and public insurance benefits • Excellent, clear verbal and written English communication skills with a compassionate phone presence • Proficient with EMR/EHR platforms, VOIP softphone systems (e.g., RingCentral), and web-based administrative tools • Full-time contractor position requiring 40 hours per week • Availability Monday through Friday, 8:30–5:00 PST