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Insurance Verification, Scheduling

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Staffing For Doctors's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Conduct real-time insurance eligibility and Verification of Benefits checks for new and existing patients • Contact commercial and government insurance carriers to verify coverage, benefits, network status, deductibles, copays, and pre-authorization requirements • Enter structured coverage data into the EMR • Review EOBs, identify claim adjudication issues, and investigate unpaid or incorrectly processed claims • Audit payor payments, patient responsibility, and adjustment codes • Follow up with payor representatives on denied or stalled claims • Handle high-volume inbound and outbound patient phone calls • Book, reschedule, and confirm appointments • Update patient demographics and insurance information in the EMR • Explain out-of-pocket costs to patients before service • Coordinate appointment schedules and referral intakes • Follow up on voicemails and emails • Provide front-office administrative support while protecting HIPAA data

🎯 Requirements

• Exceptional verbal and written English communication; clear, natural, and accent-neutral spoken English required for phone calls with U.S. patients and insurance representatives • Proven experience executing Verification of Benefits (VOB) and interpreting Explanations of Benefits (EOBs) • Demonstrated fluency distinguishing In-Network vs. Out-of-Network coverage, Medicare, copays, deductibles, maximum out-of-pocket limits, and prior authorizations • 2+ years of experience handling inbound/outbound phone calls and appointment coordination in a U.S. medical office or virtual assistant environment • Full availability to work 40 hours per week Monday through Friday, 8:00 AM–5:00 PM PST • Hands-on experience navigating medical practice management software, clearinghouse portals, and VoIP phone systems • Dedicated, private home office with a lockable door • High-speed primary internet and backup internet/power solutions • High-performance PC/Mac and noise-canceling headset • Ability to maintain strict HIPAA data security standards

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