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Internal Operations/IT Specialist – Healthcare

Job not on LinkedIn

🔥 1 minute ago

💵 $6 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Staffing For Doctors's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Guide clients through setting up user accounts, EHR credentials, and system access for new Virtual Assistants • Connect clients with phone systems and configure custom VOIP workflows, routing, and phone trees for clinic operations • Configure VPN access and secure remote environments while ensuring HIPAA-aligned connection protocols • Serve as the primary technical point of contact during client and VA onboarding • Troubleshoot login issues, softphone integration, and system setup in real time • Resolve hardware, software, and connectivity issues for internal operations and active client integrations

🎯 Requirements

• 2+ years of hands-on technical support or IT operations experience, ideally within a healthcare, staffing, or remote workforce setting • Familiarity with popular electronic health record systems (e.g., Athenahealth, eClinicalWorks, Kareo, WebPT) and user permission structures • Proven experience configuring cloud VOIP systems (e.g., RingCentral, Nextiva, Dialpad), VPNs, and user access management • Clear, professional spoken and written English with a client-first attitude to explain technical steps to non-technical clinic managers • High attention to detail with the ability to independently diagnose and resolve connectivity and software setup roadblocks rapidly • Full-time availability, 40 hours per week • Availability Monday through Friday, 8am–5pm PST

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