Medical Receptionist – Athena Experience Required

🔥 58 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage and respond to high-volume patient portal messages, emails, and routine administrative requests • Triage incoming diagnostic and lab results and upload reports into patient charts • Process prior authorizations and outbound referrals • Maintain accurate Athena EHR records, including patient check-ins, chart updates, task queues, and clinical document uploads • Process patient payments, manage card-on-file billing systems, send balance statements, and collect outstanding accounts receivable • Serve as the primary administrative contact for patient inquiries, scheduling, and billing questions via Athena portal and email • Provide flexible, high-level administrative and executive support to streamline solo-practice operations • Maintain strict HIPAA compliance

🎯 Requirements

• Expert-level, hands-on experience in Athenahealth / Athena EHR; able to step in on Day 1 with zero system training required • Direct prior background supporting a U.S. Women’s Health, OB/GYN, or specialized female integrative health clinic • Strong experience with patient payment collection, credit card processing systems, card-on-file management, and balance collections • Hands-on experience submitting prior authorizations and managing outbound medical referrals • Superior written and spoken English communication skills • Self-directed mindset and ability to manage daily administrative workflows independently for a solo practitioner • Dedicated, quiet, HIPAA-compliant home office • High-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset

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