Virtual Medical Receptionist – Plastic Surgery

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Book, confirm, reschedule, and optimize patient appointments to maintain a full clinic calendar • Manage high-volume inbound and outbound patient calls • Answer patient inquiries, triage urgent calls, and take thorough messages • Perform proactive outbound follow-up calls to confirm visits, fill schedule gaps, and remind patients of appointment requirements • Monitor, prioritize, and respond to practice emails and general inquiries • Forward clinical questions to appropriate staff • Maintain professional, polite, and patient-centered communication • Use inbound/outbound phone systems, email, and digital scheduling tools

🎯 Requirements

• Native-level fluency in spoken and written English with a clear, warm, and highly articulate phone manner • Proven background handling high-volume calls and managing appointment calendars in an administrative or office setting • Excellent written communication skills for managing administrative email correspondence • Quiet, private, HIPAA-compliant home office • Reliable computer (PC/Mac) • High-speed internet connection • Backup power/internet solutions • Noise-canceling headset • Prior remote virtual assistant or receptionist experience supporting U.S. healthcare, dental, or wellness practices (preferred) • Female candidate preferred per practice guidelines

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