Content Coordinator

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November 6

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STAFFVIRTUAL

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B2B • Outsourcing • Business Process Outsourcing

STAFFVIRTUAL is an American-owned business process outsourcing (BPO) company with offices in the United States and the Philippines, founded in 2009. The company specializes in building high-performing customer support, back-office, and IT teams tailored to the needs of various businesses, from startups to Fortune 500 companies. Their outsourcing solutions enable clients to scale operations, enhance profitability, and reduce manpower costs, all while maintaining a strong focus on quality and customer satisfaction.

501 - 1000 employees

Founded 2009

🤝 B2B

📋 Description

• Daily QA digital content for accuracy, formatting, and brand alignment • Coordinate with Creative on new image and asset requests to support blog and promotional content • Support Marketing in uploading and scheduling blog content • Review existing blog content for broken links, outdated information, and errors; report and resolve issues promptly • Use AI tools to generate and draft new blog posts and written content based on approved topics, SEO trends and insights, and brand guidelines • Coordinate with Marketing and Digital & Ecommerce partners to ensure content aligns with ongoing campaigns and messaging priorities • Maintain editorial accuracy and consistency in voice, tone, and formatting • Partner with the Sr. Copywriter to plan and prioritize new topics and content updates • Audit published content for SEO alignment & edit for optimization (keywords, metadata, alt text) • Provide brief performance summaries (views, engagement, or error reduction) to Marketing • Conduct deeper content audits to identify long-term improvement opportunities • Update and maintain the content tracker or audit database to record changes, fixes, and new posts • Participate in cross-functional meetings with Creative and Digital & Ecommerce to align content with upcoming campaigns or launches • Support special content projects such as seasonal campaigns, product-education pieces, or guest contributor features • Document and update SOPs for publishing and QA workflows • Assist the Sr. Copywriter with copy edits, formatting, or CMS uploads as needed

🎯 Requirements

• Strong organizational and project management skills with sharp attention to detail • Understanding of ecommerce content workflows, product taxonomy, and digital merchandising • Working knowledge of Shopify, or similar CMS platforms • Basic understanding of SEO, UX, and digital analytics • Collaborative communicator comfortable working cross-functionally between creative, marketing, and operations teams • Ability to use or learn AI content tools responsibly to support ideation and drafting • Bachelor's degree in Marketing, Communications, Journalism, Digital Media preferred • 1 to 3 years of experience in ecommerce, content coordination, or marketing communications • Familiarity with HTML/CSS basics is a plus but not required • Experience with content management tools, project management software, and asset libraries

🏖️ Benefits

• Competitive compensation and benefits package • HMO Day 1 + FREE dependent coverage • De minimis and allowances • Attendance bonus • Paid time offs • Company-provided work setup (laptop, monitor, accessories) • Training, career growth, and global exposure • A collaborative and supportive team culture