Junior Support Analyst – Civil Engineering

Job not on LinkedIn

🔥 2 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🗼 Civil Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Starian

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2025

🏗️ Construction

⚖️ Legal

💼 Consulting

🔥 Funding within the last year

💰 $118.1M Private equity on 2025-09

Construction • Legal • Consulting

Starian is a SaaS company that builds, acquires and operates specialist software ecosystems to boost productivity, process management and standardization for enterprises. It offers integrated vertical solutions for the construction industry, legal departments, operational efficiency and governance & compliance, using automation, data analytics, AI and robotic monitoring to streamline workflows and manage risk. Starian serves thousands of B2B customers internationally and focuses on end-to-end, sector-specific platforms that connect pre-construction to post-sale, legal process automation, and ethics/compliance channels.

📋 Description

• Provide support to customers through available support channels • Create step-by-step system articles for the knowledge base • Conduct system tests to identify errors and determine answers to potential questions • Participate in and deliver specific training sessions as needed • Provide the best possible customer experience, always focusing on customer success • Apply a digital mindset, demonstrate curiosity about new technologies, and seek to understand how Artificial Intelligence can transform processes, experiences, and results • Work on the CROSS product, with a focus on Prevision

🎯 Requirements

• Completed or ongoing degree in Civil Engineering, Industrial Engineering, Business Administration, or related fields • Previous customer service experience in support environments • Experience with support tools such as Freshdesk, Zendesk, or similar platforms • Experience with technical documentation and creating content for knowledge bases • Knowledge of or interest in Artificial Intelligence technologies, including tools, applications, and concepts

🏖️ Benefits

• Meal allowance/Food allowance • Health and dental insurance • Home office allowance • Profit-Sharing and Results Program • Setup Kit voucher • Life insurance • Birthday day off • Health and well-being promotion program • Partnerships and discounts • Anywhere Office work model – 100% remote