SaaS Customer Support Intern

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

👨‍🎓 Internship

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Starian

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2025

🏗️ Construction

⚖️ Legal

💼 Consulting

🔥 Funding within the last year

💰 $118.1M Private equity on 2025-09

Construction • Legal • Consulting

Starian is a SaaS company that builds, acquires and operates specialist software ecosystems to boost productivity, process management and standardization for enterprises. It offers integrated vertical solutions for the construction industry, legal departments, operational efficiency and governance & compliance, using automation, data analytics, AI and robotic monitoring to streamline workflows and manage risk. Starian serves thousands of B2B customers internationally and focuses on end-to-end, sector-specific platforms that connect pre-construction to post-sale, legal process automation, and ethics/compliance channels.

📋 Description

• Assist with customer support from 9:00 a.m. to 4:00 p.m. • Provide technical support via chat • Learn about the product to better welcome and guide customers through support channels • Develop a digital mindset, curiosity about new technologies, and an interest in understanding how Artificial Intelligence can transform processes, experiences, and results • Work with the RUNRUN.IT product

🎯 Requirements

• Strong written communication skills, with attention to clarity and courteous customer service • Patience and empathy when assisting customers experiencing questions or frustration • Comfortable using digital tools and navigating multiple systems simultaneously (chat, CRM, knowledge base) • Organized, with the ability to prioritize multiple customer interactions at the same time • Knowledge of or interest in Artificial Intelligence technologies, including tools, applications, and concepts

🏖️ Benefits

• Meal allowance/meal voucher • Home office allowance • Annual performance bonus • Setup Kit voucher • Birthday day off • Partnerships and discounts • Anywhere Office work model — 100% remote