Client Onboarding Specialist

Job not on LinkedIn

🕒 January 21

💃 Latin America – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stealth Startup

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🥽 AR/VR

💳 Fintech

Artificial Intelligence • AR/VR • Fintech

Stealth Startup is a new company that operates in secrecy during its early stages, intentionally keeping its products, services, and operations hidden from the public eye until it is ready to launch. This strategy allows the startup to develop and refine its ideas without the pressure of competition, which can provide a competitive advantage. As a stealth startup, the company employs various strategies to manage its public image and generate interest among potential clients while avoiding premature exposure of its innovations.

📋 Description

• Own the end-to-end onboarding of new healthcare organizations launching multi-state medical operations • Coordinate regulatory filings, physician ownership structures, and operational launch readiness • Manage onboarding timelines and milestones from kickoff through launch • Serve as a key point of contact for clients, physicians, state medical boards, insurance payers, and other stakeholders • Coordinate onboarding kickoff with Client Success Managers • Send onboarding materials, collect required information, and schedule kickoff calls • Coordinate preparation and execution of legal agreements and required documentation • Prepare and manage onboarding materials and documentation • Maintain clear communication with clients via email and scheduled calls • Resolve blockers quickly and ensure clients are set up for success • Track performance through time-to-onboard, client response time, and post-onboarding NPS

🎯 Requirements

• 2-4 years of experience in Customer Success, Onboarding, Implementation, Operations, Project Management, or similar client-facing roles • Excellent written and verbal communication skills • Operational excellence, high daily output, and precision in execution • Strong attention to detail and a proven track record of getting the details right • Ability to solve operational problems and manage complex workflows • Ability to identify process improvement opportunities and structure operations creatively • Interest in working in healthcare • Ability to work Eastern Time (EST) hours • Experience with Gmail, Slack, Notion, Asana, HubSpot, Front, Quo (formerly OpenPhone), and 1Password

🏖️ Benefits

• Highly competitive salary and stock option grants • Many growth and advancement opportunities • Work from home, remote job, with flexibility • Paid holidays and vacation time • Paid sick time • HMO coverage • Culture of mentorship, learning, independence, and critical thinking