Housing Officer

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Stef & Philips

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51 - 200 employees

At Stef & Philips, we firmly believe that everyone deserves a safe place to call home. We are a leading provider of vital accommodation and services in the UK, dedicated to tackling the challenge of homelessness and empowering vulnerable individuals to build better lives. We provide temporary, emergency and move-on accommodation to local authorities, housing associations and charities – all funded by investors who care.

📋 Description

• A Housing Officer is a key role within Stef & Philips • Supporting our tenants from their initial check-in to the point that they move on from our accommodation • Overseeing the condition of our properties • Conducting regular tenant visits, updating company systems including Salesforce • Reporting any anti-social behavior and investigating the cause • Liaising with partners in supporting tenants throughout their tenancy • Maintaining a safe working environment

🎯 Requirements

• Knowledge and practice in housing and tenancy management support • Knowledge of the housing benefits system and welfare reform in a supported housing environment • Experience working with vulnerable people with support, care needs and homelessness • Computer literate • Knowledge of Microsoft office packages, particularly Word and Excel • Excellent organisational skills • Driving licence

🏖️ Benefits

• 23 days leave, plus bank holidays • Additional holiday days for long service – up to 30 days • Celebration of tenure o 3 years £500 o 5 years £1000 o 10 years £5000 • Private health insurance with Vitality • Birthday off • One well-being day off per year • Maternity/Paternity Pay • Pension schemes increase – after 2 years. • Professional Emergency First Aid at work training • £500 referral scheme for staff who refer a new employee, paid upon passing probation.