AI Conversation Designer – Specialist

Job not on LinkedIn

🕒 September 2

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 54%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stone & Company

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🤝 B2B

Consulting • B2B

Stone + Company is a management and strategy consulting firm that empowers corporate clients to achieve exceptional results by transforming disjointed strategies or crafting new ones into a unified plan designed for optimal performance and team synchronization. The firm focuses on delivering fast and effective outcomes for its clients.

📋 Description

• Architect complex flows and multichannel journeys • Translate business needs and user insights into scalable, sustainable conversational experiences • Ensure technical consistency and consistent use of the brand’s tone and language • Apply communication guidelines and review deliverables from other Conversation Designers • Connect Product, Engineering, and Data teams to ensure the quality, consistency, and efficiency of AI experiences • Collaborate on defining viable and scalable solutions • Influence the definition of metrics and monitor performance • Identify improvement opportunities based on data and feedback • Conduct analyses and propose structural adjustments to flows • Create and maintain conversational design frameworks and guidelines • Ensure content governance, traceability, and continuous learning • Share technical knowledge, provide mentoring, and promote best practices across the team • Establish the area’s tactical direction based on the organizational strategy • Serve as a subject-matter reference for solution details

🎯 Requirements

• Strong command of the technical and strategic aspects of Conversational Design, with the ability to work autonomously • Ability to work on ambiguous problems without predefined scope, balancing deadlines and quality • Experience architecting flows and designing multichannel journeys • Clear and collaborative communication skills • Familiarity with content and written language • Understanding of basic principles of grammar, sentence construction, and textual clarity • Previous experience at technology companies or fintechs (preferred) • Experience with experimentation and A/B testing (preferred) • Familiarity with generative AI tools and models, such as Gemini, prompts, LLMs, NLP, and intents (preferred) • Ability to consolidate learnings and guide colleagues in conversational design, technology, and AI (preferred)

🏖️ Benefits

• Fixed Salary • Variable Compensation Package (profit sharing, long-term incentive plan, or commission), subject to role eligibility • Health and Dental Insurance with copayments • Hospital Virtual Verde: 24/7 telemedicine team • Prescription drug subsidy • Meal and/or food allowance – Pluxee • Childcare assistance for children up to 5 years and 11 months old • Assistance for employees with children with disabilities • Life Insurance • Fuel or commuting allowance • Home office allowance for hybrid or remote contracts • Welcome kit for new parents • SESC partnership • Education Benefit: Internal self-development platform (Studa and Stone Library) • Acolhe360º: Free emotional support • Quick Massage and On-site Clinic • Wellhub • TotalPass • Pet Club • Flash • Férias&Co • Transportation Voucher (VT) • Allya • Educational partnerships