Senior Operations and Compliance Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🚔 Compliance

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stone & Company

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🤝 B2B

Consulting • B2B

Stone + Company is a management and strategy consulting firm that empowers corporate clients to achieve exceptional results by transforming disjointed strategies or crafting new ones into a unified plan designed for optimal performance and team synchronization. The firm focuses on delivering fast and effective outcomes for its clients.

📋 Description

• Perform continuous operational monitoring of Tag IMF participants. • Ensure the delivery and tracking of atypical activity notifications (CSOs). • Monitor response SLAs. • Support the preparation of documentation for regulatory and dispute processes. • Conduct the triage and initial handling of manual regulatory monitoring alerts (INCs and PRBs). • Send standard notifications to participants regarding missing UR records, settlement failures, schedule reconciliation, and repeat-offense notices. • Track dispute response deadlines, maintain the spreadsheet of sent CSOs, and record the justifications received. • Organize analyses, create tracking views, and manage large datasets related to customers’ operational monitoring. • Collect, organize, and archive evidence for inspection, penalty, and OFP investigation case files. • Update dashboards in Trello and Google Sheets, as well as tickets in ServiceNow/Taghub.

🎯 Requirements

• Microsoft Office / Google Sheets (Intermediate): Proficiency in control spreadsheets, filters, and the organization of operational databases. • Previous experience with ticketing tools such as ServiceNow, Salesforce, TopDesk, Jira, or Zendesk. • Experience with Slack or Microsoft Teams. • Experience with Trello. • Strong attention to detail, rigorous deadline management, and the ability to track operational routines without compromising quality. • Preferred: Familiarity with the payments market and Central Bank of Brazil regulations (BCB Resolutions No. 264 and 304). • Preferred: Knowledge of Looker Studio, Datadog, or Power BI.

🏖️ Benefits

• Fixed salary • Variable Compensation Package* (profit-sharing, long-term incentive, or commission – provided based on role eligibility and not available as a free-choice option) • Co-pay Health and Dental Plans (except for employees with disabilities who are not subject to co-payments) • Hospital Virtual Verde: 24/7 telemedicine team • Medication subsidy • Meal and/or Food Voucher – Pluxee* • Childcare assistance (for children up to 5 years and 11 months old) • Assistance for employees with children with disabilities • Life insurance • Fuel allowance or commuting assistance* • Home-office allowance* (for Hybrid or Remote contracts only) • New-parent welcome kit • SESC partnership* • Education benefit – Internal self-development platform (Studa and Stone Library) • Acolhe360º – Free emotional support • Quick massage and on-site clinic* • Wellhub • TotalPass • Pet Club • Flash • Férias&Co • Transportation voucher • Allya • Educational partnerships