Billing Specialist – Parcel/Freight

🔥 12 hours ago

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Stord

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Handle the preparation of complex client invoices for both freight and parcel. • Collaborate with Sales, Customer Excellence, Operations, and Implementations teams. • Build strong relationships with customers to resolve disputes and facilitate timely payments. • Regularly document and update billing procedures. • Provide management with key performance indicators. • Assist with requests related to internal and external audits.

🎯 Requirements

• A bachelor’s degree in business or data analytics or 5 years experience in omnichannel, supply chain, parcel, or logistics-related industry is preferred. • WMS/OMS experience is essential. • Advanced proficiency in Microsoft Excel, mastery of VLOOKUP, Pivot Tables, and complex formulas for data analysis. • Experience with Freshdesk, Salesforce, and NetSuite is a plus. • Proven ability to perform data analytics on copious amounts of data. • Strong communication skills, time management, and ability to work independently in a fast-paced environment.

🏖️ Benefits

• N/A

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