Parcel Systems Analyst

🕒 Yesterday

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Stord

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Own Client & Carrier Onboarding and lead the full Parcel configuration lifecycle for new client launches. • Translate sales, client, and ops requirements into clean, accurate system setups. • Configure and maintain carrier contracts, custom billing setups, and rate logic across Stord’s parcel systems. • Build and maintain scalable SOPs for configuration workflows, migrations, and rate updates. • Support Parcel Experience Specialists with system updates, configuration changes, and issue investigation. • Manage multi-phase configuration projects (including M&A migrations) end-to-end.

🎯 Requirements

• Hands-on experience configuring and maintaining a TMS/WMS or a similar logistics system. • Strong understanding of how front-end requests translate into back-end logic (rates, rules, accounts, carriers). • Familiarity with API’s, JSON, and other systems communication protocols and formats. • Advanced Excel skills (pivot tables, advanced lookups, data validation, complex tables). • Experience managing large datasets with a high bar for accuracy. • Basic SQL or database query experience for troubleshooting and validation (preferred). • Familiarity with carrier API integrations (FedEx, USPS, UPS) and how accounts, credentials, and rate structures connect into a system. • Proven ability to turn messy, tribal-knowledge workflows into clear, scalable SOPs. • Strong analytical instincts with the ability to pinpoint the true source of system or data issues. • Understanding of parcel carrier structures (service levels, billing logic, GRIs, surcharges, DIM weight).

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Professional development