Senior Deployment Technical Program Manager

🔥 13 hours ago

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Stord

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Take validated technologies and workflows from the lab environment and seamlessly integrate them into pilot deployments at live production facilities. • Develop comprehensive, scalable deployment playbooks for hardware installations, facility layout modifications, and labor management transitions. • Manage the cost, schedule, and risk management of large-scale automation deployments across multiple distribution centers, ensuring minimal disruption to ongoing customer service levels. • Re-engineer existing facility processes to accommodate new capabilities like multi-pass picking, dynamic slotting, and co-mingled inventory strategies. • Lead Lean/Six Sigma initiatives on the warehouse floor to optimize travel distance, material flow, and throughput capacity alongside new automation deployments. • Create, document, and train local facility management teams and warehouse associates on the new operational standards defined by Stord Labs. • Act as the primary bridge connecting the lab’s core innovation team, local facility General Managers, and Stord’s executive leadership. • Oversee on-site hardware vendor installations, site acceptance testing (SAT), and user acceptance testing (UAT) during the pilot and rollout phases.

🎯 Requirements

• Bachelor’s degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline. • 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles. • Demonstrated experience managing hardware/software integration programs in operational or logistics environments. • Deep understanding of time-and-motion studies, facility layout (AutoCAD), and physical material flow. • Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations. • Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development. • Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies. • Ability to travel up to 30% of time supporting rollout.

🏖️ Benefits

• Health insurance • 401(k) matching • Professional development opportunities

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