Stord
1001 - 5000 employees
Founded 2015
☁️ SaaS
🚗 Transport
🛍️ eCommerce
SaaS • Transport • eCommerce
Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.
Senior Manager, Parcel Experience
🕒 May 8
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Stord
1001 - 5000 employees
Founded 2015
☁️ SaaS
🚗 Transport
🛍️ eCommerce
SaaS • Transport • eCommerce
Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.
📋 Description
• Lead Executive Business Reviews with high-profile brand partners (CEO/COO level) • Move beyond troubleshooting to proactively "white-board" delivery solutions • Influence Stord’s internal product and technology roadmap • Oversee the parcel lifecycle for Stord’s entire portfolio • Serve as the ultimate escalation point for complex parcel operational issues • Lead the development of advanced BI dashboards • Define and execute the long-term roadmap for the Parcel Experience team • Lead and mentor a team of specialists if applicable
🎯 Requirements
• 8–10+ years in parcel logistics, supply chain management, or transportation consulting • Bachelor’s Degree in Supply Chain, Engineering, Data Science, or Business preferred, or equivalent professional experience in high-volume, customer facing operations • Exceptional communication skills • Expert-level ability to synthesize massive datasets • Deep understanding of how parcel operations impact a brand's P&L • Familiarity with the modern commerce tech stack (WMS, OMS, TMS) • Ability to work autonomously in a fast-paced, high-growth environment.
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Professional development opportunities
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