Storyteller
11 - 50 employees
Founded 2019
☁️ SaaS
📱 Media
🤝 B2B
SaaS • Media • B2B
Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.
Content Operations
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Storyteller
11 - 50 employees
Founded 2019
☁️ SaaS
📱 Media
🤝 B2B
SaaS • Media • B2B
Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.
📋 Description
• Help keep high-volume sports content accurate, timely, professional, and trusted • Work across live content checks, support triage, client communication, issue investigation, handovers, and process improvement • Run content operations and support workflows during live sports events • Quality-check visuals, copy, metadata, links, calls to action, timing, categorisation, and brand consistency • Spot, describe, and escalate issues clearly before they become client or user problems • Triage support requests by gathering evidence, identifying likely causes, and communicating the next action • Use AI and internal tools to speed up checks and improve repeatability • Maintain clear handovers, incident notes, support updates, and QA records • Work with content, operations, product, and client-facing teammates to fix issues quickly and prevent repeats • Improve checklists, playbooks, templates, and lightweight automations as you learn what breaks in practice
🎯 Requirements
• Exceptional attention to detail • High agency • Clear written English • Reliability and follow-through • Strong judgment under pressure • Outcome ownership • Curiosity about systems • Comfort using AI and tools • Interest in sport, media, digital content, SaaS, or live operations • Experience in content QA, customer support, live operations, editorial, proofreading, or moderation is nice to have • Experience working in a fast-paced operating environment is nice to have • Exposure to SaaS, sports, media production, CMS tools, or publishing workflows is nice to have • Examples of improving a checklist, workflow, support process, or QA process is nice to have
🏖️ Benefits
• 33 Days Paid Leave
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