Site Reliability Engineer

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Storyteller

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

📱 Media

🤝 B2B

SaaS • Media • B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

📋 Description

• Respond to live incidents • Maintain accurate incident records and handover • Improve the reliability system • Coordinate the right response • Protect developers from routine pages • Deliver timely and accurate impact assessments • Use AI throughout triage and diagnosis • Produce a clear incident record • Validate that customer outcome has recovered • Keep ownership, uncertainty, decisions and next actions visible

🎯 Requirements

• Previous responsibility for live production systems or an on-call rota is strongly preferred • Agency and ownership - You take responsibility for ambiguous live problems • Operational judgement - You can separate customer impact, symptoms and likely causes • Technical comfort and aptitude - You are comfortable exploring unfamiliar systems • AI-native execution - You use AI for substantive technical work • Accuracy and validation discipline - You actively look for false confidence • Systems thinking - You look for repeated patterns • Clear coordination and communication - You communicate calmly and concisely • Curiosity and resilience - You learn unfamiliar products and tools quickly • Nice to have Cloud platforms such as Azure or Cloudflare.

🏖️ Benefits

• Fully remote working from anywhere in Egypt!