Technical Account Manager – SaaS

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Logo of Storyteller

Storyteller

11 - 50 employees

Founded 2019

☁️ SaaS

📱 Media

🤝 B2B

SaaS • Media • B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

📋 Description

• Drive the account forward daily • Pull together product, engineering, delivery, and operations • Ensure quality and substance of what is shipped • Be the client’s main point of contact • Turn client requests into clear priorities • Own account planning, renewals, and expansions • Handle incidents and escalations calmly • Use the right tools to enhance efficiency

🎯 Requirements

• 3+ years managing enterprise client relationships • Ability to work US Eastern Time hours • Genuine interest in basketball • Proactive and independent work style • Critical thinking about client needs • Comfortable collaborating across teams without formal authority • Sharp communication skills

🏖️ Benefits

• 33 Days Paid Leave

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