StrideHire
Recruitment • B2B • Healthcare
StrideHire is a staffing agency headquartered in sunny Florida, USA, specializing in connecting employers with skilled professionals across various industries including healthcare, finance, technology, real estate, and hospitality. With a family-owned ethos, StrideHire emphasizes work-life balance and flexibility while offering job opportunities in fields such as nursing, customer service, IT, and more. They provide a broad spectrum of staffing solutions catering to diverse employer needs.
Customer Service Representative
Job not on LinkedIn
May 7
StrideHire
Recruitment • B2B • Healthcare
StrideHire is a staffing agency headquartered in sunny Florida, USA, specializing in connecting employers with skilled professionals across various industries including healthcare, finance, technology, real estate, and hospitality. With a family-owned ethos, StrideHire emphasizes work-life balance and flexibility while offering job opportunities in fields such as nursing, customer service, IT, and more. They provide a broad spectrum of staffing solutions catering to diverse employer needs.
đź“‹ Description
• Remote inbound billing customer service calls. • Assist callers with billing inquiries and determine offerings customers are missing. • Make upgrade and add-on service recommendations; ensure First Call Resolution (FCR) and complete Customer Satisfaction (VOC). • Follow client processes, policies, and security requirements; document interactions as required. • Work from home with flexible schedule; remote position.
🎯 Requirements
• Background Screening: Have no felonies or fraudulent behaviors. • A desktop/tower computer with a separate monitor is recommended. • Dual boot machines, Netbooks, and Tablets are prohibited from use. • All-in-One computers are not currently compatible with any client programs. • CPU Speed: Dual-core 2.8 GHz or better (Intel i-class or AMD Phenom X2 class or better). • Hard-wired connection (no wireless) with minimum 10 Mbps download / 3 Mbps upload; maximum latency 120 ms. • USB headset with microphone (required for Certification). • Softphones and cell phones are not permitted. • Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10; Windows 8/8.1 not supported by some clients. • Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection; wireless connections prohibited. • POTS line or VoIP service depending on client program; AVG system requirements may apply.
🏖️ Benefits
• Work from home • Determine your own work schedule • Scalable income opportunity
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