Client Success Analyst

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🔥 5 minutes ago

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Logo of Stride, Inc.

Stride, Inc.

5001 - 10000 employees

Founded 2000

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.

📋 Description

• Support ongoing needs related to international and domestic private school partners • Provide regular updates to partners on support, services, platform enhancements • Own the relationship with partner stakeholders and soliciting regular feedback • Coordinate internal projects to increase partner satisfaction • Escalate technical issues and determine best resources for resolution

🎯 Requirements

• Three (3) to Five (5) years of Educational experience • Prior experience using the Salesforce platform • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Project) • Ability to travel 10% of the time

🏖️ Benefits

• Health benefits • Retirement contributions • Paid time off

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