Integration Reliability Engineer, Technical Operations

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October 23

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Stripe

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Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

📋 Description

• Technical Operations roles are one part coding and one part managing projects. The ideal candidate will have experience in both, but successful candidates may index more highly in one or the other. • Become a domain expert in card networks and other areas of our core payments and settlement stack • Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation, including code changes • Organize and direct complex technical changes as part of core payments releases, merchant migrations, and in response to changing card network rules • Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe • Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether • Scale our cards operations by driving the design, documentation, and training of operational processes to better leverage card network capabilities.

🎯 Requirements

• Knowledge of and experience with payment technologies and ecosystems • Ability to write high quality code. We work mostly in Ruby and Java. However, languages can be learned: we care much more about your general coding skill than knowledge of a particular language or framework • Comfort using SQL to navigate Stripe's data and diagnose the scope and urgency of issues • Comfort with developer tools (e.g. git), and an ability to make well-scoped code changes in Stripe's codebase • Great technical problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods. These include (but aren't limited to): reading/writing code, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions to domain experts, or digging into the raw data through various interfaces. • Great communication skills, with an ability to frame messages appropriately for technical and non-technical audiences • The will to deliver results, with an ability to establish priorities and reliably execute on solutions (often with hard external deadlines) • An instinct to produce work that increases the impact of others, and helps us scale and grow (e.g. documentation, tools)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development