Sales Support Representative – 1st Shift

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Logo of Stryker

Stryker

10,000+ employees

Founded 1941

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Medical Devices • Biotechnology

Stryker is a global leader in medical technology, providing innovative products and services across the healthcare sector. With a presence in countries across the Americas, Asia Pacific, Europe, and the Middle East & Africa, Stryker offers a wide range of medical technologies, including orthopedic implants, surgical equipment, and advanced hospital devices. The company is committed to improving patient outcomes and healthcare efficiency. Stryker continues to expand its global reach, offering localized solutions to meet diverse healthcare needs worldwide.

📋 Description

• Interact with internal and external customers to provide and process information in response to inquiries, concerns and requests pertaining to products and services• Act as a liaison supporting sales representatives and facilities focusing on business-critical items while meeting the goals, objectives and demands of the organization and adhering to policies and procedures• Process and input purchase orders in an accurate and consistent manner derived via inbound calls, fax or email• Schedule and coordinate deliveries to meet the needs of facilities, sales representatives, and the hub network• Utilize problem solving and sound judgement to promote customer satisfaction• Process inventory returns RMA’s (Return Material Authorization) and communicate as appropriate• Perform Credit & Rebills research and process correctly

🎯 Requirements

• High School Diploma or equivalent• Two (2) years’ relevant work experience• Experience as account representative; SAP; Microsoft Office Sales support or medical field experience; medical terminology

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