Virtual Assistant Nurse

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🕒 December 29, 2025

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SummitNext

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🤝 B2B

💳 Fintech

B2B • Customer Experience • Fintech

SummitNext is a global outsourcing partner headquartered in Malaysia, specializing in scalable and cost-effective solutions for various business needs. With a focus on customer experience optimization, recruitment process outsourcing, and operational support, SummitNext helps companies scale efficiently by providing tailored solutions in talent-rich regions. Their expertise extends to ensuring security and compliance while integrating advanced technologies like AI for enhanced operational effectiveness, making them a trusted partner for businesses looking to grow without the burden of overheads.

📋 Description

• Conduct initial assessments of patient enquiries, symptoms, and concerns using established clinical protocols. • Determine the urgency of patient needs and direct them to the appropriate service (e.g., GP appointment, urgent care, emergency services). • Document all patient interactions accurately and comprehensively in the practice management system. • Schedule and coordinate appointments, referrals, and follow-ups as required. • Address general administrative queries related to services, processes, and paperwork. • Practice within the full scope of your nursing qualifications and in accordance with AHPRA standards and guidelines. • Participate in ongoing training and maintain all necessary professional registrations and certifications.

🎯 Requirements

• Fluent command of written and spoken English with a clear, articulate, and professional phone manner. • Proven experience in a clinical nursing role with strong assessment and triage skills. • Comfortable using computers, phone systems, and practice management software. • Must have a reliable high-speed internet connection and a dedicated, quiet workspace. • Current and unrestricted registration as a Registered Nurse (RN) with the Australian Health Practitioner Regulation Agency is highly desirable. • Experience in telehealth, remote patient monitoring, or virtual care is highly desirable.