Customer Service Representative

🔥 1 minute ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sumsub

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $30M Series B - Sumsub on 2022-12

Consulting • Legal • Logistics

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

📋 Description

• Interact effectively with users through verbal and written communication • Safeguard data and ensure confidentiality and security • Adhere to legal regulations and company standards • Perform tasks with attention to detail and precision • Continuously update knowledge and skills in line with industry and regulatory changes • Handle inbound calls only; no outbound calls, chats, or emails • Guide users through all necessary steps • Provide customer service as a Video Ident Agent for Sumsub’s identity verification and compliance platform

🎯 Requirements

• Conversational German, Turkish and English are required • Good communication skills • Ability to navigate a large amount of information • Able to have days off during the week instead of the weekend • Previous customer service experience is an advantage, but no work experience is required

🏖️ Benefits

• Personal development plans and support for learning and industry events • Financial bonuses for marriage • Financial bonuses for welcoming a new baby • Collaboration with colleagues from 74 countries • People- and pet-friendly culture • Fully remote work