Phone Sales Recovery Agent

🕒 January 16

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Sun Coast Sciences

WebsiteLinkedInAll Job Openings

- employees

💄 Beauty

🧘 Wellness

🛍️ eCommerce

Beauty • Wellness • eCommerce

Sun Coast Sciences is a U. S. -based direct-to-consumer company that develops and sells doctor-designed anti-aging skincare and dietary supplement products. Their catalog includes serums, hair support formulas, and supplements targeting skin health, hair, weight, brain, immune and heart health, marketed with clinical ingredient claims, cGMP manufacturing in the USA, and a one-year purchase protection. They sell primarily through an eCommerce storefront with subscription and multi-unit purchase options and emphasize clinically-studied, synergistic formulations and consumer testimonials.

📋 Description

• Call, email, and text customers whose order did not go through, aiming to recover sales and increase revenue. • Engage with customers to address concerns, offer assistance, and provide incentives to complete their purchases. • Follow up persistently and professionally to ensure customer engagement and increase conversion rates. • Maintain accurate records of customer interactions and sales activities. • Meet or exceed individual sales recovery targets on a weekly or monthly basis.

🎯 Requirements

• Strong work ethic and self-motivation to drive sales results. • Comfort and proficiency with manual dialing and reaching out to leads. • Excellent communication skills, with the ability to engage customers via phone, email, and text. • A positive attitude and a passion for sales. • Ability to work independently and handle rejection with resilience. • Ability to thrive in a dynamic, fast-paced environment. • Prior experience in phone sales, or telemarketing is a plus, but not required.

🏖️ Benefits

• Base pay plus commission with uncapped earnings potential