Temporary Manager – Collab Content, Operations

Job not on LinkedIn

🕒 May 16

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Logo of Sundance Institute

Sundance Institute

51 - 200 employees

📱 Media

🤝 Non-profit

📚 Education

Media • Non-profit • Education

Sundance Institute is a nonprofit organization founded by Robert Redford in 1981, dedicated to fostering new voices in American storytelling and championing independent stories for the screen. It offers a variety of programs, including labs, fellowships, and grants, while hosting the annual Sundance Film Festival, which serves as a crucial platform for filmmakers to showcase their work and connect with industry professionals. The institute also focuses on outreach, inclusion, and providing resources for emerging artists to thrive.

📋 Description

• Oversee the daily execution and optimization of Sundance Collabs digital products. • Serve as a key liaison across Sundance Collab, supporting team operations, contractor coordination, content management, and technical workflows. • Ensure continuity of operations during a period of organizational planning. • Manage institutional records and organization for all activity on Sundance Collab, including overseeing the Video Library. • Manage daily operations for digital event delivery (courses, webinars, master classes), and oversee post-production activities for self-paced courses. • Ensure products are delivered to spec and that technical support staff are trained on new processes. • Administer and maintain Sundance Collab platform content and operational workflows including QA/testing support and coordination with developers on issue resolution and feature rollouts. • Conduct routine reporting and assessments of digital projects. • Manage the process for setting up instructor contracts and processing invoices for payment, ensuring all administrative back-end tasks are completed on time. • Drive the implementation of scalable support systems, including automation and knowledge base development, to improve response efficiency. • Identify opportunities for workflow optimization, automation, and operational efficiency improvements across Collab systems and processes. • Support the platforms digital analytics strategy by tracking performance indicators and preparing department update decks. • Support the Marketing team with various related duties.

🎯 Requirements

• 3+ years of experience in digital operations, project coordination, process improvement, or related operational work. • Ability to manage multiple digital projects simultaneously while collaborating across teams to meet shared goals and deadlines. • Proficiency with Google Suite, AirTable, Asana, Zoom, Stripe, Netsuite, and CRM/Support tools (e.g., ZohoDesk). • Comfort and aptitude for conducting training and presentations to internal teams. • Strong organizational skills with the ability to manage multiple timelines and priorities with attention to detail. • A passion for independent storytelling and an understanding of the arts and culture nonprofit landscape. • Legal authorization to work in the United States.

🏖️ Benefits

• Paid sick leave • Institute holidays • Employee assistance program • Employee Wellness Initiatives

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