Senior MFH Technology Innovation Project Manager

🕒 May 15

🇺🇸 United States – Remote

💵 $70.3k - $93.8k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Sunrun

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2007

⚡ Energy

👥 B2C

Energy • B2C • Technology

Sunrun is the nation’s leading home solar and battery installer, offering innovative solar energy solutions to help homeowners take control of their energy needs. The company provides a comprehensive service, from solar panel installation to maintenance, with a focus on cost-effective solutions through their Sunrun Subscription Plan. Sunrun's products include state-of-the-art solar panels, battery storage, and Tesla Powerwall, all designed to seamlessly integrate with home energy systems. With a million homes equipped, Sunrun guarantees high expertise in installation, a 25-year equipment guarantee, and tailored payment plans to fit individual home requirements. Additionally, Sunrun partners with companies like Ford to introduce cutting-edge technologies such as vehicle-to-home charging systems.

📋 Description

• Manage the end-to-end JIRA lifecycle, including ticket scoping, drafting, submission, and user acceptance testing (UAT) for all department operational tech initiatives. • Supports the identification, cause, and resolution of various bugs as they arise • Provide direct oversight and execution of data loads, scrubs, and one-off reporting to ensure data integrity across systems. • Develop and maintain comprehensive initial SOPs, process maps, and training materials to ensure scalable and consistent workflows across the department. • Identify and support implementing automation opportunities such as CRM integrations to workflow management, ERP Integrations, and AI integrations. • Act as the primary liaison and subject matter expert between cross-functional teams (such as Business Operations, Incentives, Project Management, Construction Management, Site Survey, Sales, Development, Design, and Interconnection/Permitting) and technology teams to manage day-to-day technical execution and release communications. • Support new product launches and technical initiatives to ensure full operational adoption of the new tools through clear documentation and support. • Create scripts and write formulas to create automations, process improvements, and for reporting of analytics. • Manage and enhance project pipeline reporting, providing a clear picture of the current status and a forecast of potential future issues. • Supports troubleshooting for all cross-functional teams, tools, etc., including access issues, complex reporting, and more. • Proactive identification and management of various issues that may lead to technical issues.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Management, or specialized training/ project management certifications; or equivalent work experience • Minimum of 3 years of operations, business systems, or a related technical-operational role. • Demonstrate advanced proficiency in Salesforce, JIRA, Reporting, and process mapping tools like LucidChart. • Demonstrates strong proficiency of with Excel/Google Sheet formulas and functions • Knowledge of Commercial Solar Installation or similar processes is a benefit • Demonstrates strong attention to detail, accuracy and exceptional organizational skills • Ability to think outside the box, leveraging creative thinking, and advanced creative problem solving skills • Ability to understand business needs and translate them into data and IT requirements • Able to present complex technical information in an easy-to-understand and actionable format for the business. • Ability to define and organize tasks, conduct prioritization, and deliver in a timely fashion • Excellent written and oral communication skills • Ability to work independently with minimal supervision • Strong desire to understand the operation of the business and root cause for outcomes • Collaborative, working with colleagues from across the organization to drive outcomes and share knowledge • Show a proven track record of managing technical projects from inception through final rollout with a focus on user acceptance testing. • Helpful but not required: Experience with Tableau, Snowflake, SQL, and similar platforms/coding languages

🏖️ Benefits

• Medical/Dental/Vision Insurance • Life Insurance • Disability Insurance • 401k Plan + Company Match • Stock Purchase Plan • Paid Vacations/Holidays • Paid Baby Bonding Leave • Employee Discounts • PowerU - 100% Funded Education Programs • Employee Donation Matching • Volunteer Hour Rewards