Customer Reliability Engineer

Job not on LinkedIn

🕒 February 17

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Supabase

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔌 API

🤖 Artificial Intelligence

💰 $80M Series B on 2022-05

SaaS • API • Artificial Intelligence

Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.

📋 Description

• Apply SRE principles to Customer Success • Detect issues commonly occurring in the platform • Proactively find improvements in the platform • Work on escalations and longer-running, more complex technical cases • Assist those using the Supabase platform with complex and/or long-running issues • Deliver on synchronous and asynchronous engagements with Supabase customers • Serve as an internal champion for the platform and how customers use it.

🎯 Requirements

• 6+ years of relevant work experience in Database Engineering, Infrastructure Engineering, Solution Architecture or similar. • Strong background with relational database management systems such as PostgreSQL or MySQL. • Background in web application development, with familiarity in Python, Typescript and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js. • Very strong communication skills, particularly of technical concepts. • Experience with project management, business analysis and revenue operations tools. • Previous experience leading customer-facing engagements to deliver meaningful technical and business value. • Driven and team-focused.

🏖️ Benefits

• Fully Remote • ESOP • Tech Allowance • Health Benefits • Annual Off-Sites • Flexible Work • Professional Development