Staff Product Manager – Membership Value and Experience

October 6

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Super.com

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eCommerce • Travel

Super. com is a platform offering significant savings on travel accommodations. By partnering directly with hotels and travel companies, Super. com is able to provide customers with up to 50% off their rates at over 500,000 hotels worldwide. It also offers users a means to manage trips through its app and a rewards system called Super Pay, which gives cashback and credits on bookings. Super. com aims to make travel more affordable and accessible, with a focus on providing exceptional customer service and easy booking processes.

201 - 500 employees

🛍️ eCommerce

💰 $25M Debt Financing on 2023-04

📋 Description

• Lead and evolve two of our most impactful user touchpoints: the Homepage and the Super+ (S+) Membership ecosystem. • Drive the strategy, discovery, and execution that shape user journeys from first interaction to long-term retention. • Lead a horizontal team whose purpose is to unify diverse product experiences. • Allocate homepage traffic for both new and returning users to maximize value. • Work closely with design, engineering, data science, growth, marketing, and lifecycle teams. • Own OKRs and outcomes tied to growth, funnel conversion, retention, and cross-sell. • Collaborate with senior product leaders to ensure cohesion across Super.com ecosystem. • Deliver measurable business results and enhance the lives of Super+ members.

🎯 Requirements

• 5-7 years in B2C product management, with prior experience optimizing homepage, activation and membership management • 3+ years collaborating with growth, design, engineering, data, cross-functional product and UXR teams • Strong Leadership skills and ability to mentor teammates • Can show successful products in the market that you’ve shipped 0 to 1 and that you’ve scaled on from 1 to 100 • Strong project management & excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentation) • Data driven analytical thinking, and back statements up with facts and examples • Ability to thrive in ambiguity with a strong bias for action • Humble, flexible, and willing to jump into weeds and able to jump back up to the right altitude. Gets hands dirty in execution mode routinely and then shifts to think about what is ahead in 3-6 months

🏖️ Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. • Unlimited PTO, company-wide recharge days, and annual team offsites. • Weekly UberEats credits and travel discounts on SuperTravel. • Generous parental leave and a flexible return-to-work plan. • Competitive salary, equity options, and top-tier benefits starting on day one. • Access to wellness budgets, personal development funds, and team-level learning resources.