Superside
B2B • SaaS • Media
Superside is a creative services company that helps businesses enhance their in-house teams with AI-powered creative services. They offer a wide variety of creative work through a flexible subscription model, delivering projects quickly and affordably. Superside serves over 500 global enterprise brands, providing high-quality creative services that include design, video production, branding, and more. The company utilizes a blend of AI technology and top creative talent to ensure fast turnaround times and cost efficiency, catering to the needs of fast-moving brands.
Customer Success Manager - Enterprise
April 11
Superside
B2B • SaaS • Media
Superside is a creative services company that helps businesses enhance their in-house teams with AI-powered creative services. They offer a wide variety of creative work through a flexible subscription model, delivering projects quickly and affordably. Superside serves over 500 global enterprise brands, providing high-quality creative services that include design, video production, branding, and more. The company utilizes a blend of AI technology and top creative talent to ensure fast turnaround times and cost efficiency, catering to the needs of fast-moving brands.
📋 Description
• Manage a portfolio of 15–20 high-value Enterprise customers. • Build deep relationships and drive long-term success. • Work with senior stakeholders to unlock potential of Superside’s services. • Make a real impact through innovative creative solutions. • Supported from day one with robust onboarding and processes.
🎯 Requirements
• 5+ years of Customer Success, Account Management, or Client Services experience in a high-growth, creative, marketing, or SaaS organization. • Proven track record with Enterprise accounts, preferably supporting Fortune 500 brands or large, complex customer environments. • Background in marketing, brand strategy, or creative operations, ideally from an agency or marketing consultancy. • Excellent stakeholder management skills. • Strong strategic thinking and problem-solving ability. • Exceptional communication and storytelling skills. • A proactive, solutions-oriented mindset with strong project oversight and collaboration skills. • Experience with CRM and CS tools is a plus. • Bachelor’s degree or higher in Marketing, Communications, Business, or a related field.
🏖️ Benefits
• Fully remote work • Work with a diverse team across cultures • Opportunities for mentorship and growth
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