
201 - 500 employees
Founded 2009
🤝 B2B
🛍️ eCommerce
🎯 Recruiter
B2B • eCommerce • Recruitment
SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.
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201 - 500 employees
Founded 2009
🤝 B2B
🛍️ eCommerce
🎯 Recruiter
B2B • eCommerce • Recruitment
SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.
• Data Ingestion & ETL: Build Python/SQL pipelines to ingest invoices, orders, and catalogs. • Perform historical backfills via SFTP/API and manage Airflow DAGs. • Instance Configuration: Set up custom fields, product filtering logic, and sales workflows. • Manage SSO and user provisioning for new rollouts. • AI-Augmented Engineering: Leverage AI coding assistants (Copilot, Cursor) and LLMs to accelerate Python/SQL script generation, data mapping, and debugging. • Customer Communication & Projects: Act as a technical point of contact. Translate complex data issues into clear updates for customers. Own project milestones from kickoff to "Go Live." • Integration & Automation: Build Workato recipes and connect customer ERPs via APIs/webhooks to ensure real-time data flow. • QA & Troubleshooting: Triage HubSpot support tickets, debug data discrepancies in large data sets, and deploy production fixes. • Documentation: Maintain customer data mappings and internal technical runbooks.
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) • At least 3 years of experience in data engineering, ETL, or related roles • Strong SQL skills for data analysis and validation • Proficiency in Python scripting for data processing • Familiarity with cloud platforms, preferably GCP (e.g., Cloud Storage, Cloud Functions) • Understanding of REST APIs, JSON/CSV data formats, and Git workflows • Strong communication skills with the ability to explain technical concepts to non-technical stakeholders • **Preferred:** • Experience with workflow orchestration tools (e.g., Apache Airflow) • Familiarity with integration platforms (e.g., Workato, Zapier) • Exposure to CRM tools (e.g., HubSpot, Asana) • Knowledge of eCommerce or sales data models (e.g., products, orders, opportunities)
• **Competitive Salary:** COP $6,000,000. • **Stability:** Indefinite contract with all mandatory Colombian legal benefits. • **Flexibility:** 100% Work From Home (Remote only in Colombia). • **Growth:** Continuous training, development programs, and clear opportunities for professional advancement. • **Culture:** A collaborative, supportive, and diverse international team environment.
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