Intake Specialist

Job not on LinkedIn

🔥 13 minutes ago

🇨🇴 Colombia – Remote

💵 $42M - $45M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Specialist

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🛍️ eCommerce

🎯 Recruiter

Consulting • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

📋 Description

• Talk to leads and identify whether they are qualified by asking questions to identify the ideal A+ client, target the correct legal issues, gauge urgency and motivation, and determine potential conflicts of interest. • Screen out unqualified leads using the established questions. • Schedule qualified leads for initial consultations (sales calls). • Initiate the pre-engagement glidepath for prospects scheduled for consultations, creating excitement and urgency and improving show-up rates. • Help every contact through a consultation, referral, or free resources. • Prepare the salesperson with information needed for successful consultations. • Prepare engagement agreements and follow up on signatures and payments. • Stay in contact with leads and prospective clients who do not schedule, attend, or sign after consultations. • Update databases, reports, and spreadsheets tracking calls, qualified leads, consultations, referral sources, and key metrics. • Serve as the firm’s first point of contact with potential new clients. • Work closely with the sales team and Firm Administrator under attorney supervision.

🎯 Requirements

• Fluent in Spanish and English (spoken and written). • Prior customer service experience (required). • Sales background; energetic and professional. • Experience with a CRM, particularly data tracking and reporting (required). • Education or work experience equivalent to a bachelor’s degree. A degree is a plus but is not a firm requirement. • Knowledge of the legal industry is an asset. • Real-life experience, including overcoming a major obstacle or making an important life change, is a plus.

🏖️ Benefits

• Schedule: Monday to Friday • Work Modality: 100% Work from Home • Job Security: Indefinite Term Contract (Término Indefinido) • Full Benefits: Complete Colombian legal benefits (Prima, Cesantías, EPS, etc.) • Growth: Opportunity to grow with a US immigration law firm

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume