
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🔥 0 minutes ago
Where this job comes from
Posted on SupportNinja's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
• Collect, clean, organize, update, and maintain data within various systems • Input text-based and numerical customer and account data from source documents within time constraints • Open and maintain customer accounts by recording account information • Gather information and materials to prepare work • Monitor and process purchasing, inventory, and manufacturing workflows in NetSuite, including purchase orders, item receipts, and assembly/work order tracking • Monitor and process accounts payable and receivable and daily financial/operational entries in NetSuite • Ensure compliance with policies and procedures for billing and settlement matters • Prepare and maintain records of bank deposits and daily entries • Generate and submit customer invoices • Enhance tasks by adjusting color and image specifications • Prepare completed copies of enhanced digital images • Maintain cross-functional operational knowledge across purchasing, inventory control, and data pipeline cycles • Obtain approval on deliverables and system process changes by submitting structured summaries and layouts • Perform other duties as assigned by leadership based on operational priorities
• Graduate of any discipline equivalent to the position • Undergraduates are welcome to apply, given 6 months to 1 year of work experience in related field is present • Minimum 1–2 years of hands-on experience using NetSuite (ERP) for data processing, financial entries, or account maintenance • Experience in a data processing, manufacturing, or operations environment performing related tasks • Hands-on experience navigating NetSuite, specifically with purchasing, inventory management, and manufacturing workflows/modules • Experience with purchase requisitions, PO creation, item fulfillment/receipts, and assembly builds • Ability to work with moderate supervision and adhere to strict data integrity standards • Strong communication skills with the ability to interpret and explain technical or operational data • Work schedule: 12mn–9am (MNL), Monday–Friday • Bring Your Own Device (BYOD)
• Competitive compensation • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off + birthday leave • Beautiful facility & Free Meals for onsite positions • Opportunities for skills training and personal and professional development • Experience infinite fun so you can have infinite growth
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