Self-Pay Collector – Remote

🕒 July 14

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Logo of Surgery Partners, Inc

Surgery Partners, Inc

10,000+ employees

Founded 2004

🏥 Healthcare

👥 B2C

🤝 B2B

Healthcare • B2C • B2B

Surgery Partners, Inc. is a leading operator of surgical facilities and ancillary healthcare services, owning and managing more than 250 locations across 30 U. S. states. The company partners with physicians and hospitals to provide ambulatory surgery centers, multi-specialty physician practices, anesthesia services and other outpatient specialty care, serving hundreds of thousands of patients annually. Surgery Partners emphasizes flexible local partnerships (partner, affiliate, or employed physicians) and an integrated delivery model to deliver value to patients, physicians and payors.

📋 Description

• Taking inbound calls and making outbound calls for Surgery Centers regarding questions on bills and explaining benefits. • Processing payments and setting up payment plans. • Managing payment plans. • Following up to make sure patient payments are correct and in line with our payment policies. • Updating insurances and patient demographics when needed. • Calling patients for missed payments and any changes in payment plans.

🎯 Requirements

• 2 years of customer service experience • Medical terminology knowledge • Knowledge of local Insurance payers • Payment processing and payment plans experience • Problem solving skills

🏖️ Benefits

• Comprehensive health, dental, and vision insurance • Health Savings Account with an employer contribution • Life Insurance • PTO • 401(k) retirement plan with a company match • And more!

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