Integration Specialist

Job not on LinkedIn

🔥 10 minutes ago

🇮🇳 India – Remote

💵 ₹1.2M - ₹1.7M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Surgimate

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Surgimate is a surgical orchestration platform that maximizes surgical throughput and revenue by streamlining the scheduling process and reducing cancellations. It is designed to enhance the efficiency of surgical practices by coordinating all pre-surgery requirements and tracking performance metrics in real time. With features like a HIPAA-compliant mobile app, comprehensive project management tools, and customizable workflow preferences, Surgimate helps healthcare professionals focus on patient care while ensuring operational excellence.

📋 Description

• Support successful client and vendor integration delivery from technical discovery and requirements validation through go-live and stabilization • Investigate API and data exchange issues, identify root causes, validate findings, and provide recommendations or escalations to Engineering • Serve as a technical contact for clients and vendors, aligning expectations, dependencies, testing, and launch readiness • Troubleshoot REST APIs, authentication, configuration, JSON/XML payloads, HTTP errors, and data exchange failures • Analyse logs, requests, responses, and transaction histories to isolate failures • Distinguish configuration, mapping, data quality, partner behaviour, workflow limitations, and product defects • Reproduce and analyse API behaviour using Postman or approved equivalent tools • Provide Engineering with findings, reproduction steps, request/response evidence, and recommended next steps • Support EHR, EMR, practice management, and other healthcare technology connections • Investigate demographic, insurance, referral, order, appointment, procedure, document, and status-change workflows • Review API and HL7 exchange patterns, identifiers, mappings, transformations, and downstream dependencies • Assess operational impacts on surgical scheduling and care coordination • Act as a client-facing technical point of contact during implementations and partner support • Clarify workflows, vendor capabilities, integration requirements, mappings, dependencies, test scenarios, and acceptance criteria • Coordinate technical deliverables and communicate status, risks, blockers, decisions, and next steps • Support discovery, implementation planning, connectivity and configuration validation, end-to-end testing, UAT, go-live readiness, cutover troubleshooting, and stabilization • Track dependencies and risks, prioritize production issues, and coordinate resolution with QA, Support, Engineering, and vendors • Validate fixes and successful transactions and document outcomes for post-go-live handoff • Maintain troubleshooting guides, partner references, issue histories, and knowledge-base articles • Recommend improvements to monitoring, logging, escalation, and support procedures • Share integration limitations and product improvement opportunities with Product and Engineering • Analyse API usage, rate limits, throttling, retry behaviour, high-volume exchange, request trends, vendor charges, and optimization opportunities

🎯 Requirements

• 3–5 years of relevant experience in API integration analysis, technical integration support, client-facing implementation, or healthcare IT; equivalent practical experience considered • Hands-on troubleshooting of REST APIs, JSON/XML, authentication, HTTP errors, and application or integration logs • Practical experience with Postman or equivalent API testing tools and structured root-cause investigation • Understanding of EHR or practice management workflows, data mapping, and integration testing • Ability to distinguish configuration and data issues from software defects and make sound escalation decisions • Strong client-facing communication, structured technical analysis, issue ownership, and independent follow-through across multiple stakeholders • Demonstrated experience working directly with clients and external vendors on technical requirements, integration testing, issue resolution, and delivery milestones • Relevant degree or equivalent practical experience • Experience analyzing API request patterns, rate limits, throttling, retry behavior, or high-volume data exchange • Ability to interpret API usage reports and transaction trends, estimate future request volumes and vendor charges, and communicate forecast assumptions and rate-limit risks • Ability to identify unnecessary API calls and recommend practical optimization or alternative data synchronization approaches • Preferred familiarity with event-driven architectures, webhooks, FHIR subscriptions, delta synchronization, caching, batch processing, and hybrid integration patterns

🏖️ Benefits

• Remote-first work environment • Flexible work arrangements • Opportunities to spend time together at meetups • Volunteer opportunities • Work flexibly

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