Senior Information Systems Engineer

November 13

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Logo of SurveyMonkey

SurveyMonkey

SaaS • B2B • Productivity

SurveyMonkey is a leading provider of online survey solutions, enabling users to create, distribute, and analyze surveys with advanced features. The platform supports a variety of use cases from product testing to customer satisfaction, employee engagement, and market research. Leveraging integrations with over 100 apps and built-in AI tools, SurveyMonkey offers customized forms and surveys for businesses in industries such as healthcare, education, finance, and more. With over 2. 4 million AI predictions daily, SurveyMonkey provides data-driven insights that help companies improve customer experiences, build better products, and drive growth. The service is trusted globally, with capabilities to cater to organizations of all sizes, offering both free and premium plans.

1001 - 5000 employees

Founded 1999

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 $250M Private Equity Round on 2014-12

📋 Description

• Lead design and development of complex automation workflows and integrations across business systems. • Collaborate with stakeholders to analyze processes and identify automation opportunities. • Provide production support for existing and future automation and Lambda workflows, including monitoring, issue resolution, queue oversight, and user interactions • Write and maintain Python-based scripts to support automation, integration, and data transformation tasks • Collaborate closely with peers to maintain documentation, code hygiene, and continuous improvement cycles • Implement error handling, logging, and monitoring for all workflows to ensure operational reliability. • Work with IT security and governance teams to ensure all integrations comply with data privacy, security, and compliance standards. • Troubleshoot and resolve integration issues, ensuring minimal disruption to business operations. Provide technical mentorship to junior engineers. • Contribute to measurable productivity savings, write clear business use-cases, define business impact metrics, support and design solutions that reduce manual effort, improve data reliability, reduce costs, and scale business operations.

🎯 Requirements

• 5+ years of experience delivering automation solutions, workflows, and pipelines for stakeholders • Strong technical expertise with integration and automation/ AI platforms (e.g., Workato, MuleSoft, Glean, etc.) • Ability to work effectively within an agile team environment and demonstrate strong ownership of assigned responsibilities and goals • Proficiency in Python or JavaScript for scripting and API integrations • Hands-on experience delivering solutions across ERP, CRM, HRIS, or other SaaS business applications. • Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner • Experience mentoring junior staff and fostering team development. • System certifications (Workato, Mulesoft, etc) are a plus • Experience with UiPath is a plus • Experience working in a scrum environment

🏖️ Benefits

• medical, dental, vision, life, and disability insurance • 401(k) retirement plan • flexible spending & health savings account • paid holidays • paid time off • employee assistance program • other company benefits

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