AVP, Content Moderation – Trust & Safety

Job not on LinkedIn

October 3

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Logo of Sutherland

Sutherland

B2B • Artificial Intelligence • SaaS

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

10,000+ employees

Founded 1986

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

💰 $300M Secondary Market on 2014-10

📋 Description

• Identify, prospect, and acquire new logos in the content moderation / trust & safety domain. • Create and execute a strategic go-to-market plan targeting high-potential accounts in social media, e-commerce, gaming, and other relevant verticals. • Develop and present winning proposals, RFP responses, and commercial models. • Manage the entire sales cycle – from lead generation to contract closure. • Collaborate with pre-sales, solutions, and delivery teams to build tailored content moderation offerings. • Stay updated on industry trends, platform safety regulations, and competitive landscape. • Provide client feedback to refine offerings and value propositions. • Build strong relationships with C-level and senior stakeholders at prospect organizations. • Represent the organization at industry events, conferences, and client meetings. • Act as a trusted advisor to prospects by understanding their business and operational needs. • Work closely with marketing, partnerships, and delivery teams to align go-to-market strategies. • Provide regular pipeline updates, sales forecasts, and performance metrics to leadership. • Use CRM tools (e.g., Salesforce) to manage pipeline and reporting.

🎯 Requirements

• 10–15+ years of experience in enterprise sales / business development • Minimum 5+ years selling content moderation, trust & safety, or related digital operations services in a BPO / outsourcing context • Deep understanding of social media, UGC platforms, e-commerce, online safety, and content compliance • Demonstrated success in acquiring large, complex deals in the North American market • Strong network of decision-makers and influencers in target sectors • Excellent communication, negotiation, and presentation skills • Bachelor's degree (MBA preferred)

🏖️ Benefits

• Health insurance • Flexible working arrangements

Apply Now

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