Order Entry, Billing & Collections Specialist

🔥 13 hours ago

🇪🇬 Egypt – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sutherland

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

🏥 Healthcare

🛡️ Insurance

✈️ Travel

💰 $300M Secondary Market on 2014-10

Healthcare • Insurance • Travel

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

📋 Description

• Manage customer global Billing, Collections, and Order Entry within the Finance & Accounting team’s Order-to-Cash process • Process customer orders, invoices, and payments accurately in ERP/financial systems • Monitor and follow up on accounts receivable for timely collections • Perform cash applications by matching payments with corresponding invoices • Assist with billing discrepancies, disputes, and customer queries • Support credit control by monitoring customer credit limits and payment terms • Reconcile customer accounts and maintain up-to-date records • Communicate order status, invoices, and accounts-receivable aged invoices to relevant parties and customers • Ensure compliance with company policies, SOX, and audit requirements • Collaborate with Sales, Billing, Collections, and Order Entry teams to resolve issues • Contribute to process improvement initiatives within the Order-to-Cash cycle

🎯 Requirements

• Strong numerical and analytical skills • Good written and verbal communication skills to interact with global clients • Basic knowledge of accounting principles • Proficiency in MS Excel • Willingness to work in shifts • Graduates or candidates with up to 1-3 years of relevant experience are welcome • Knowledge of HPSM, Salesforce, SAP, etc. is preferred • Familiarity with O2C sub-processes (Billing, Collections, Cash Application, Credit Management, Order Entry) is preferred • Problem-solving and customer service orientation • Ability to work under deadlines with attention to detail

🏖️ Benefits

• Full-time employment • Remote work option • Confidential handling of application information according to EEO guidelines