
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
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10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
• Lead the architecture and deployment of complex multi-cloud solutions using GCP and AWS • Define platform standards and reusable patterns, including Terraform modules and cluster blueprints • Evaluate emerging cloud technologies and enhance the cloud strategy and roadmap • Drive cost optimization and FinOps practices through right-sizing and governance • Own platform reliability, scalability, capacity planning, and disaster recovery design • Deploy, configure, and manage cloud infrastructure across GCP and AWS • Write and maintain infrastructure as code using Terraform, CloudFormation, and ARM where applicable • Maintain infrastructure consistency across development, staging, and production environments • Automate provisioning, configuration, and operational tasks • Design, operate, and support production-grade Kubernetes clusters, preferably GKE • Manage Kubernetes upgrades, autoscaling, node pools, namespaces, and RBAC policies • Own Helm/Kustomize standards for application deployment • Support or manage Istio service mesh for traffic management, mTLS, observability, and security • Define and promote golden paths for safe and consistent application deployment • Build and maintain GitLab CI/CD pipelines for infrastructure and application delivery • Monitor platform health using Datadog metrics, logs, traces, SLOs, and alerts • Troubleshoot issues, support incident response, and lead post-incident reviews • Maintain runbooks and dashboards and lead or support on-call rotations • Mentor junior and mid-level engineers, set technical direction, and review designs • Collaborate with global, cross-functional, and on/offshore teams • Communicate architecture decisions to technical and business stakeholders
• Platform Engineer: 3+ years in cloud infrastructure/platform or DevOps engineering • Senior Platform Engineer: 8+ years, with leadership or architect-level responsibilities • Deep, hands-on expertise with GCP and/or AWS cloud platforms • Strong Kubernetes production experience, preferably GKE • Expert-level Terraform skills with reusable modules and multi-env IaC • Proven CI/CD automation experience at scale • Ability to troubleshoot complex cloud environment issues • Collaborative teamwork mindset with clear communication skills • Nice to have: Google Professional Cloud Architect, AWS Solutions Architect Professional, or Certified Kubernetes Administrator (CKA) • Experience with GitOps and progressive delivery techniques • Prior FinOps or cloud cost optimization role experience • Scripting for automation and Linux system administration background
• Employees can work remotely • Confidential handling of applicant information according to EEO guidelines
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