Product Manager – AI

Job not on LinkedIn

October 11

Apply Now

Receive Emails with Similar Jobs

Sutherland

WebsiteLinkedInAll Job Openings

B2B • Artificial Intelligence • SaaS

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

10,000+ employees

Founded 1986

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

💰 $300M Secondary Market on 2014-10

📋 Description

• Lead the build out of our consumer-facing Conversational AI products. • Vital product leadership activities include defining/refining the vision and product strategy, and developing business, financial and operational plans. • Evangelize your vision and excite others. • Share your goals and rationale behind your decisions. • Day-to-day product management activities include speaking with clients, defining and prioritizing requirements, working with designers and engineers to ideate, design, build, test, deliver and optimize our solutions. • Work cross-functionally across client, partner, and internal stakeholders to take products from conception to launch. • Drive improvements where needed. • Frame tradeoffs and drive the decision-making process to push us forward. • Work with go-to-market teams on sales/marketing/demo materials and other collateral and provide subject matter expertise for internal, client, and partner sales efforts. • Plan and manage multiple initiatives. • Perform other duties as assigned or required.

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience. • 5 + years of experience in product management with most recent experience in Conversational AI / Chatbots and/or Digital Assistants. • Understanding of software features, and the processes of ideation, validation, tradeoff evaluation and road mapping. • Experience in working with cross-functional teams including Design, Engineering and Operations. • Superior communications skills and demonstrated ability to communicate/present effectively at all levels of the organization. • Skilled at problem-solving and decision making with the ability to navigate challenging situations in a professional manner. • Preferred: Expert on Chatbots and have experience with Conversational AI solutions in support, sales & other functions. • Preferred: Experience with machine learning for Natural language understanding. • Preferred: Experience working with Azure AI - Luis.ai, Dialog Flow, Meya.ai, Salesforce Einstein, Alexa, Google Assistant, or Siri etc. • Preferred: Exploration or working on some of the latest advancements in conversational applications with CRMs

🏖️ Benefits

• Fully remote position • Work within different time zones as needed