Property & Casualty Insurance Agent

🔥 0 minutes ago

🇪🇬 Egypt – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sutherland

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

🏥 Healthcare

🛡️ Insurance

✈️ Travel

💰 $300M Secondary Market on 2014-10

Healthcare • Insurance • Travel

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

📋 Description

• Provide expert support to existing clients • Identify opportunities to offer additional products or services • Deliver professional and courteous service via phone, email, or web inquiries • Resolve client requests and maintain relationships supporting retention • Identify upselling and cross-selling opportunities • Collaborate with team members and leadership throughout the policy cycle • Troubleshoot escalated service, billing, and claims issues • Document interactions and maintain accurate records in internal systems • Stay informed on industry trends and recommend solutions based on client needs • Support and mentor junior colleagues when needed

🎯 Requirements

• 2+ years of customer service experience preferred; call center experience a plus • Strong communication and problem-solving skills • Typing speed of 30+ WPM • High school diploma or GED required • Proficient PC and multitasking skills • Action-oriented and comfortable handling objections • Fluent in spoken and written English • Reliable internet with at least 50 Mbps download and 10 Mbps upload • Wired internet connection; no satellite or wireless • Modem updated within the past 12 months • Quiet, distraction-free workspace • Must be a resident of the United States • Must be authorized to work in the United States

🏖️ Benefits

• Monthly incentives and recognition programs • Career growth and potential permanent placement after the seasonal role • Work-from-home flexibility • Company-provided equipment • Opportunity to be promoted from within • Full-time hours through February