Junior Technical Support Analyst, Python – Second Shift

🔥 18 hours ago

🇷🇴 Romania – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Suvoda

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 $40M Venture Round on 2019-12

Healthcare • Logistics • Consulting

Suvoda is a company specializing in delivering cutting-edge software solutions for managing complex clinical trials. It offers a single platform with products such as eConsent, Interactive Response Technology (IRT), electronic Clinical Outcome Assessment (eCOA), and ePatient, designed to streamline and enhance the efficiency of life-sustaining clinical studies, especially those in therapeutic areas like oncology and rare diseases. With their technology, they aim to provide full command over time-sensitive patient interactions and assist clinical trials in handling infinite variables and constant changes, ensuring high standards and effective patient consent management across various age groups to improve trial outcomes. Suvoda emphasizes collaboration with clients throughout the lifespan of a trial to maintain quality and success.

📋 Description

• Operate as a liaison between development, operations, and additional staff to research and solve application maintenance requests • Liaise with Services, Product, and Support to investigate production issues and requests • Propose and implement short-term application solutions • Take ownership of production issues and drive escalations • Research and resolve issues while ensuring financial data integrity • Write, execute, and validate Python-based scripts for production data changes and bulk corrections • Manage priorities through the ticketing system • Support technical customer implementations involving sensitive financial data • Assist with documenting technical work instructions • Recommend continuous improvements to operational and technical efficiencies • Coordinate with Engineering and Product teams on future enhancements and capabilities • Understand Suvoda products, technical capabilities, and custom solutions • Support application server management, deployment, and troubleshooting of lower and production environments • Perform other duties, assignments, and special projects as needed

🎯 Requirements

• Bachelor’s degree in Computer Science • Between 1- 2 years of experience in a similar technical role (writing python scripts, working w Sql and Django) • Knowledge of SQL scripting and databases • Linux/Unix and Bash scripting experience is preferred • JavaScript or Typescript experience is a plus • Ability to read and analyze application logs • Version control experience (e.g: git) • Open source software/web application development experience is a plus • Highly collaborative team player • Experience working in a fast-paced technical support-oriented role • Ability to communicate effectively with team members and management • Prioritisation of security and privacy • Self-starter with the ability to independently manage time and priorities while meeting deadlines • Sharp troubleshooting, problem solving, and analytical abilities • Attention to detail • Experience with configuring and populating a knowledge base tool is a plus • Willingness to explore new technologies • Experience supporting technologies in the Financial or Clinical Trial space preferred • Experience with OWASP security best practices is a plus

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume