Applied AI Specialist

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🕒 February 23

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Swans

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🤖 Artificial Intelligence

B2B • Artificial Intelligence

Swans is a law firm growth company focused on Personal Injury firms that builds and implements custom automation and AI-driven systems to streamline the entire case lifecycle from intake to case close. They provide hands-on services (not just software) to reduce administrative work, automate intake and document drafting, increase revenue per employee, and scale firms more efficiently and profitably.

📋 Description

• You will deploy AI solutions that are practical, safe, and built to last. This means working across the full stack of modern AI implementation: custom integrations, automation workflows, LLM-powered tools, and hands-on enablement with client teams. • You will build the connectors, agents, and workflows that make AI actually work inside our clients' existing systems - and you will help our internal team move faster with AI as well. • You are embedded in client engagements and internal projects simultaneously. On the client side, you are building custom AI integrations, deploying workflows, and running enablement sessions that drive real adoption. • Internally, you are the person who helps the team move faster by identifying and deploying new AI capabilities as they emerge. • No two weeks look the same. One week you are building a custom MCP connector to pipe client data into an AI workflow. The next you are deploying a Make automation that replaces hours of manual work. The week after that you are running a training session that changes how a team of 10 people does their job.

🎯 Requirements

• Applied AI expertise - You are deeply familiar with the current AI landscape and know how to deploy it practically. You follow what is happening with LLMs closely and apply new capabilities fast. • Builder mentality - You do not just advise. You build the integrations, configure the tools, and deploy the systems yourself. • Technical breadth - You are comfortable working across APIs, automation platforms, and AI frameworks without needing a dedicated engineer to support you. • Autonomy - You can identify what needs to be built, figure out how to build it, and deliver without being micromanaged. • Enablement mindset - You genuinely enjoy helping others use AI effectively and can translate complex capabilities into practical habits for non-technical teams. • Curiosity - The field moves fast. You move with it. • Communication skills - You can explain AI concepts clearly to non-technical stakeholders. Client-facing experience is a plus, not a requirement. • Professional English fluency - B2 level at a minimum. • 2-5 years of experience deploying AI tools and systems in a professional context • Background in any industry is welcome. Experience in professional services, consulting, or agencies is a strong plus, as is prior client-facing experience • Ideally from a company of 50-200 people where you wore multiple hats • Hands-on experience with LLMs and the Claude and/or Google AI ecosystem (e.g. Gemini, AI Studio, Claude API) • Experience building and deploying automation workflows (e.g. Make, n8n, Zapier) • Experience working with REST APIs and building custom integrations • Familiarity with MCP (Model Context Protocol) or similar custom connector frameworks is a strong plus • Experience building custom AI agents, GPTs, or AI-powered tools • Comfort working with CRM and operational data as AI inputs • Experience helping teams adopt and embed AI tools into their daily workflows

🏖️ Benefits

• Competitive salary • Performance-based bonus & promotion path • Flexible benefits • Career-defining growth investment: we spent over $200,000 on team development last year - executive coaching, certifications, and training that accelerates your career beyond any traditional path