Chief Information Security Officer

🕒 April 29

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Swap

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2022

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

eCommerce • SaaS • Artificial Intelligence

Swap is an AI-powered commerce platform that replaces static websites with an "agentic storefront" — an AI-led, conversational shopping experience that guides customers from discovery through virtual try-on to checkout. The company also provides back-office commerce operations tools for global brands, including cross-border pricing, tax and duty calculation, returns automation, inventory demand signals, and Shopify/API integrations to streamline fulfillment and compliance. Swap is positioned to help e-commerce and retail brands increase conversions, reduce returns, and simplify international operations.

📋 Description

• Define and execute the global information security strategy aligned to business growth • Serve as the executive owner of security risk management across all regions • Report regularly to the executive team and board on security posture, risk, and compliance • Own the end-to-end delivery and ongoing maintenance of ISO certification • Lead all ISO audits, acting as primary interface with external auditors • Manage ongoing surveillance audits and recertification cycles • Build and maintain a scalable Information Security Management System (ISMS) • Ensure audit readiness is continuous, not event-driven • Drive remediation of audit findings and ensure closure of non-conformities within deadlines • Ensure alignment with global compliance frameworks including: SOC 2, GDPR, NIST Cybersecurity Framework • Lead internal audits and risk assessments across engineering, infrastructure, and corporate systems • Partner with Legal, HR, and Engineering to embed security controls across all functions • Oversee incident response planning and execution across global teams • Define and enforce security policies, standards, and controls • Ensure effective vulnerability management, penetration testing, and threat monitoring • Partner with Engineering to embed security into architecture and SDLC • Work closely with Product and GTM teams to meet enterprise customer security requirements • Support sales and procurement processes for security reviews and questionnaires

🎯 Requirements

• Proven track record as a CISO, Head of Security, or equivalent senior security leadership role in a high-growth technology company • Extensive hands-on experience leading ISO/IEC 27001 certification programmes from gap assessment through to audit success • Deep experience managing external ISO auditors, including successful Stage 1, Stage 2, and surveillance audits • Strong understanding of ISMS design, governance, and operationalisation • Experience scaling security and compliance across multi-region environments (UK, EU, North America) • Familiarity with SOC 2, GDPR, and other enterprise security frameworks

🏖️ Benefits

• Flexible work arrangements • Professional development