Principal Product Manager

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Logo of Swiftly

Swiftly

51 - 200 employees

Founded 2018

🛒 Retail

🛍️ eCommerce

Retail • eCommerce • Advertising

Swiftly is a retail technology company focused on providing an integrated platform for retailers to enhance their digital presence and engage with modern consumers. Its platform offers personalized shopping experiences, loyalty programs, retail media, and e-commerce solutions, enabling retailers to increase sales and build customer loyalty. Swiftly aims to streamline the retailer's digital transformation journey and support brick-and-mortar stores in competing with larger retailers. The company also provides solutions for advertisers to reach their target audience effectively using first-party data and insights. Swiftly has been recognized for its innovative approach in the retail technology space, winning accolades such as the "Best Retail Technology Solution" award in the MarTech Breakthrough Awards.

📋 Description

• Develop and execute the product strategy and roadmap for AI-powered shopping experiences and digital marketing solutions • Lead AI initiatives that automate complex marketing workflows, reducing manual effort and improving operational efficiency • Partner with Marketing, Engineering, and customers to understand business processes, identify pain points, and translate them into AI-powered product opportunities • Drive the design and development of AI-powered products, intelligent workflows, and AI agents that automate complex business processes and improve operational efficiency • Translate ambiguous business problems into scalable AI product solutions • Partner with engineering, design, and business teams to ensure alignment on priorities, timelines, and technical feasibility • Stay informed about AI and retail technology trends to identify opportunities for product innovation and workflow automation • Gather feedback from internal and external stakeholders to identify pain points, opportunities, and enhancements for the platform • Develop KPIs and dashboards to measure success and guide future improvements • Other related duties as assigned

🎯 Requirements

• 7+ years of product management or engineering experience, delivering highly technical products • Experience with subscription products, pricing, and/or demonstrated success in improving user retention • Demonstrated experience building products powered by LLMs, AI agents, or intelligent workflow automation. Ability to identify operational processes and apply AI technologies to automate decision-making, improve efficiency, and reduce manual work • Demonstrated data-driven approach to problem solving by gathering, analyzing, and interpreting data, using customer feedback and business insights to drive product decisions • Experience managing a portfolio of products. Experience working across multiple engineering teams simultaneously • Ability to operate effectively in fast-paced, ambiguous environments • Healthy balance of both analytical and creative thinking with a desire to discover and fulfill the needs of clients as well as end users • Experience with SaaS platforms, developer ecosystems, or enterprise-scale solutions • Excellent communication and collaboration skills

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