Project Manager, Professional Services

🕒 February 25

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Swoogo

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $20M Series B on 2022-02

SaaS • B2B • Enterprise

Swoogo is an event management platform that offers a comprehensive solution for planning and executing various types of events, including in-person, digital, and hybrid events. It provides tools for registration, event marketing, logistics, data insights, and integrations with other business solutions. Swoogo is known for its customizable platform that supports seamless integration and flexibility, making it suitable for enterprises, tech companies, agencies, and more. The platform is designed to enhance attendee engagement and streamline event logistics while ensuring data security and compliance. Swoogo prides itself on offering excellent in-house support and cooperative tech ecosystems.

📋 Description

• Manage multiple Professional Services projects concurrently, from kickoff to delivery • Build and maintain client relationships, identifying objectives and ensuring successful outcomes • Own project plans, schedules, and milestones; track progress, escalate risks, and deliver status updates to stakeholders • Lead cross-functional teams, motivating members to meet goals and project commitments • Collaborate closely with clients, internal teams, and partners to drive success • Support QA processes and facilitate User Acceptance Testing to ensure quality delivery • Contribute to the continuous improvement of methodologies, tools, and templates within Professional Services • Keep systems of record (Zendesk, Salesforce, Asana, Harvest, etc.) updated in line with team standards.

🎯 Requirements

• 3-5+ years of project management experience or equivalent, delivering complex client-facing projects • 3+ years in SaaS (service delivery or solutions) with hands-on client engagement • Strong written, verbal, and presentation skills—effective both in-person and virtually, at all levels • Experience managing large-scale and/or enterprise-level event technology implementations • Success working in cross-functional, globally distributed teams; international experience preferred • Solid technical vocabulary in website development, frameworks, and languages • Exceptional attention to detail, analytical thinking, and problem-solving ability • Self-motivated, independent, and skilled at managing multiple priorities and timelines • Leveraged AI tools to streamline workflows and improve day-to-day efficiency • Travel up to 10%.

🏖️ Benefits

• Learn more about Swoogo, how we work, and our Perks & Benefits.